Shipping policy

Thank you for shopping with Aureum & Stone.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

• Free U.S. Shipping on orders over $400.
• Shipping rates for orders under $400 are calculated at checkout.

Delivery Times

Estimated delivery times within the United States are typically 2–7 business days after shipment. Delivery times may vary depending on location and carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Signature Confirmation

To help protect high-value purchases, Aureum & Stone may require a signature upon delivery for orders over $750.

Lost or Stolen Packages

Aureum & Stone is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly.

Address Accuracy

Please ensure your shipping address is correct before placing your order. Aureum & Stone is not responsible for delays or losses resulting from incorrect addresses.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.